Privacy Policy
Last Updated: February 10, 2026
Last Updated: February 2026
1. Introduction
Welcome to TradeCodeLabs (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with your personal information, please contact us at admin@tradecodelabs.com.
When you visit our website (tradecodelabs.com) and use our services — including our MetaTrader indicators, Expert Advisors, and custom MQL development services — you trust us with your personal information. This Privacy Policy describes what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
A. Personal Information Provided by You
- Account Data: When you register, we collect your username and email address.
- Licensing Data: To activate our products, you provide specific MetaTrader 4 (MT4) or MetaTrader 5 (MT5) account numbers. We store these numbers solely to validate your license keys.
- Communication Data: If you contact us via our contact form or email, we collect your name, email address, and the content of your message.
- Reviews & Comments: When you leave a review, we collect the data shown in the comment form, along with your IP address and browser user agent string to assist with spam detection.
B. Payment Information
We do not store or process your credit card numbers, banking information, or any other payment details on our servers. All payments are processed securely by our Merchant of Record, Paddle (Paddle.com Market Ltd / Paddle.com Inc).
When you make a purchase, you are directed to Paddle’s secure checkout. Paddle may collect the following information directly from you during the checkout process:
- Full name and email address
- Billing address and country
- Payment method details (credit/debit card, PayPal, etc.)
- IP address and device information
- Tax identification numbers (where applicable)
Paddle provides us with a transaction receipt and license key reference, which we associate with your user account to grant access to downloads. Paddle acts as the Merchant of Record, meaning they are responsible for payment processing, sales tax/VAT collection, invoicing, and compliance with payment regulations.
Please review Paddle’s Privacy Policy and Paddle’s Consumer Terms for details on how they handle your payment data.
C. Automatically Collected Information
- Log Data: When you visit our site, our servers may automatically log your IP address, browser type, operating system, referring URLs, and pages visited.
- Device Information: We may collect information about the device you use to access our site, including the device type, operating system, and unique device identifiers.
3. How We Use Your Information
We use your information for the following purposes:
- Product Activation: To lock your purchased indicators and Expert Advisors to your specific MT4/MT5 account numbers, preventing unauthorized distribution.
- Account Management: To allow you to log in, access your download history, and manage your license slots via your Dashboard.
- Communication: To send you transaction receipts, product updates (such as bug fixes or new versions), and responses to your support inquiries.
- Improvement: We analyze feature requests and voting data (stored via cookies) to determine which tools to build next.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience:
- Authentication Cookies: If you have an account and log in, we set temporary cookies to manage your session. Login cookies last for two days, and screen options cookies last for one year.
- Voting Cookies: When you vote on a “Feature Request,” we store a cookie (e.g.,
tcl_active_vote_ID) on your device for 365 days to prevent duplicate voting. - Paddle Cookies: Paddle may set cookies during the checkout process for fraud prevention and transaction processing. See Paddle’s Privacy Policy for details.
- External Scripts: We use third-party tools such as Google Fonts and FontAwesome, which may collect IP addresses for content delivery.
5. Third-Party Services
We may share data with the following third-party services to facilitate our operations:
| Service | Purpose |
|---|---|
| Paddle | Merchant of Record – payment processing, tax collection, invoicing, and refunds |
| Google / YouTube | Video embedding and font delivery |
6. Data Retention
We retain your personal information only for as long as necessary for the purposes described in this policy:
- User Accounts: Stored indefinitely so you can access your purchases. You may request deletion at any time.
- Comments/Reviews: Stored indefinitely to provide context and social proof for products.
- Inactive Accounts: We may delete inactive free accounts after 24 months of inactivity.
- Transaction Records: Retained as required by applicable tax and accounting laws.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Paddle operates globally and may process payment data in the UK, US, or other jurisdictions. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your data.
- Deletion: Request that we delete your personal data (“Right to be Forgotten”), subject to tax and legal retention requirements.
- Portability: Request a copy of your data in a structured, commonly used format.
- Objection: Object to the processing of your data in certain circumstances.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
For EU/EEA residents (GDPR): You have all rights listed above. To exercise these rights, contact us at admin@tradecodelabs.com.
For California residents (CCPA): You have the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell your personal information.
For payment-related data: Since Paddle is the Merchant of Record, requests regarding payment data should be directed to Paddle at paddle.net.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: admin@tradecodelabs.com
- Website: tradecodelabs.com/contact